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Find documentation, training resources, and technical support for your Trainos system.

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Frequently Asked Questions

How do I update my Trainos PRO software?

Software updates are automatically delivered through your system's internet connection. You can also manually check for updates in the Settings menu or contact our support team for assistance.

What is the warranty coverage?

Trainos PRO includes a standard 1-year warranty covering parts and labor. Extended warranty options are available. Contact our sales team for details.

Can I order replacement Matrices?

Yes, replacement Matrices can be ordered directly through your customer portal or by contacting our sales team. Most orders ship within 5-7 business days.

Still need help?

Our support team is here to assist you. Contact us and we'll get back to you within 24 hours.

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